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Meet the Lock & Key Team

Take a moment to meet the experienced team behind the success of Lock & Key. Each of our team are fully trained in their respective areas of the business and provide a wealth of knowledge. If you would like to get in touch with us to discuss your property move, click here.

Nigel Fitzgerald – Proud Owner of Lock & Key

Nigel’s experience in the industry is unrivalled in our town. His knowledge, approach and dedication to his clients is paramount to the success we have seen here at Lock & Key. In an industry where trust is paramount, Nigel is renowned as a straight talker who lives and breathes the local property market. Nigel heads up the sales team and day to day running of the business and is the driving force behind the business, he is very passionate about property.

In his downtime, Nigel is a keen sportsman and enjoys fitness/ training in his spare time. He is also glued to the football during the season, encouraging his team, Liverpool, to win the league again and again. He also fancies himself as a sports pundit on Sky Sports!

Julie Packer

Julie has been a part of the Lock & Key team for 20 years and brings a wealth of experience in the industry and the local property market. Julie has always lived in the local area and offers a detailed and insightful knowledge of your property, your street and our town. Julie’s professional and trusted approach is her biggest asset when dealing with sales. Julie’s also brings over 20 years of sales progression to the team which enables her to ensure that your sale is progressed as swift as possible but with your best interests at all times.

In her spare time, Julie enjoys walks in the local area and also catching up on her latest novel.

Alicia Gliddon

Alicia has had a wide range of accounts and administrative experience in a variety of businesses in the local area. This experience is crucial in ensuring the day to day running of the business is smooth and efficient. She also spent several years working within the medical administration and gained valuable experience in customer service at the highest level.

Alicia lives locally with her husband and children, when not spending time with them, she loves exploring the local countryside with her dog and attending Yoga classes. Alicia is also quite ‘crafty’ and enjoys being creative in making products which sell at local fairs and markets in our area.

Simon Clark

Having spent over 10 years as an estate agent, Simon moved into digital marketing in 2015 and offers a wealth of experience around social media and digital content for estate agents. Simon’s remit is to ensure that the Lock & Key brand is promoted in the local Melksham area. Simon’s experience in the property industry enables him to adopt a variety of marketing strategies to best suit our business.

When not working in the digital world, Simon enjoys spending quality time with his Wife, Cate and their 6 year old cat called Flo. (Who also has over 40,000 followers on TikTok!!)

Chris Downham

Chris supports the Lock & Key team providing financial and mortgage advice for our clients. Chris has been involved in the financial services industry since 1988. Initially working in administration then moving into management. Chris quickly moved into owning his own business over 17 years ago and enjoys helping clients to find the right solution that best suits their circumstances. Chris enjoys meeting new people and giving advice. Chris’ involvement in the process of buying and selling property in the Melksham is paramount to our business in helping clients get their dream home with the best possible advice.

“As a Director of Warwick Road Financial Services Ltd I am delighted to work alongside Lock & Key.  Our attitude to customer service matches Nigel and his team’s approach perfectly.  We offer a whole of market mortgage service and also advise on all other areas of financial advice.”

Simon Pardoe

Simon is a local professional adviser based in and around the Melksham, Swindon and the South West area. Having worked in the financial services sector for over 20 years, Simon took the decision to move into face-to-face financial advice in 2016. Since that time he continually updated his mortgage qualifications and achieved full financial planner status. In addition to mortgages, Simon’s diploma coursework focused on Pensions, Investments and Inheritance Tax Planning and as such, he has focused his advice areas in this line of business.

Simon’s support to the Lock & key team is invaluable and enables us to help our clients provide the best possible service when it comes to providing mortgage and financial advice.

Melksham’s Top Selling Agent for 12 Years in a Row

Remaining the number one selling agent in Rightmove is something that we are extremely proud of and work hard to maintain. Through our hard work, commitment and dedication to our clients we are continually striving to remain the number one agent in our area.

Featured Listings on Rightmove

We have been consistently the number one estate agent for a number of years with property views on Rightmove. We invest in featured listings on Rightmove making sure that your property stands out and is seen first before your competition.

Proud Members of the Guild

We are the exclusive member of The Guild of Property Professionals in Melksham. This association enables us to help maintain the high standards in the property industry and provide us with a link to over 800 connected offices including Mayfair, London.

Our Mayfair Office in London

Through our association of The Guild of Property Professionals, we can reach buyers from outside the local area. Our Mayfair office gives us the required outreach to attract buyers coming from the capital who are looking to move to the Melksham area.

Over 60 Years’ Experience

Our team of property professionals at Lock & Key have over 60 years of experience in the property market enabling us to help you each step on your journey when buying or selling a property in Melksham. We believe, this experience is unrivalled in the local property market.

Engaging Property Tours

Our instructions come with engaging property tours with Nigel. These popular property tours have been proven to help market and sell your home. Our aim is to show your property in its best light and give people the opportunity to view your property online first from the comfort of their own living room. This increases the opportunity of better quality viewings of your home.

Using Technology to Maximise Your Property’s Exposure

Over the last 10 years, we have seen a significant change in the way technology is used in the property industry. We use this to our advantage to help maximise the exposure of your home when selling. We are leaders in the tech we use everyday!

Social Selling with Lock & Key

Social media has fast become one of the best platforms to reach a wider audience for all businesses in the UK. Each of our instructions are featured on our active and engaging social media channels. We invest in social media ensuring your property gets the maximum amount of coverage which increases the chances of your property being seen by more people.

We’ve been successfully selling every kind of home in Melksham and the surrounding Wiltshire villages for 20 years. So we know every street, road, drive, terrace, avenue and alley-way in this town of ours (and beyond).  In fact, we eat and breath Melksham and most importantly, we know what’s happening in the property market not just day-by-day, but practically minute-by-minute.

We hope that by combining our business expertise with leading edge technologies we can deliver an unrivalled service.

By entrusting us to look after your property needs, your best interests and your property are in safe hands.

We hope that we can make a difference and aim to make the complete process run as smoothly as possible. Anything else you want to know? Then call into our office for a chat. Or click here to find out how Lock and Key can make selling your home as painless as possible.

*Your home may be repossessed if you do not keep up repayments on your mortgage.

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